How does AIRS define "Information and Referral"?

AIRS defines "Information and Referral" as a service that provides individuals with vital information about available resources and guidance on how to access them. This definition emphasizes the essential role of facilitating access to resources within communities. Information and Referral services help individuals navigate various support options by offering tailored information relevant to their needs. Such a service is critical in connecting individuals to the appropriate services or programs, ensuring they receive the help that can support their situations effectively.

In contrast, the other options do not align with AIRS' definition. Conducting surveys for community needs represents a research approach rather than the provision of information and resources. A platform for online training does not fit the definition of Information and Referral, as it does not involve connecting individuals with resources but instead focuses on education. Lastly, a network of service providers without direct contact neglects the interactive nature of Information and Referral services, which relies on direct communication with individuals seeking support.