True or False: Only primary services should be indexed to avoid unnecessary referrals.

The statement is true because indexing only primary services helps streamline the referral process and ensures that clients are directed to the most relevant and appropriate resources for their needs. By limiting the indexing to primary services, organizations can reduce the potential for confusion among clients and service providers, making it less likely that unnecessary referrals will occur. This approach allows for a more efficient use of resources, as clients are more likely to access services that directly address their requirements rather than being misdirected to services that may not be applicable.

Indexing only primary services also helps in maintaining an organized database where stakeholders can more easily find the information they need without sifting through a plethora of unrelated services. This can ultimately enhance the overall effectiveness of service delivery and improve client satisfaction by ensuring that they receive appropriate and timely assistance.