What characterizes an Indirect Service?

An indirect service is characterized by the fact that it is not provided directly by an agency, but rather includes services that the agency can refer clients to or coordinate access to. This means that the agency may act as a facilitator or connector, helping clients to access services provided by other organizations, without the agency itself delivering those services directly.

This definition is essential in understanding how agencies operate within a broader network of services. Indirect services enable agencies to leverage resources and expertise outside their organization, ensuring clients receive comprehensive support tailored to their needs.

In contrast, the other options do not accurately describe an indirect service. Direct services would involve direct provision by the agency itself. The inability to refer to another agency contradicts the principles of indirect service, which is fundamentally about linking clients to external resources. Lastly, stating that a service is always offered does not align with the variable nature of indirect services, which depend on the availability and partnerships the agency has established.