What is meant by "modality/delivery format"?

The term "modality/delivery format" refers to the method through which a service is delivered. This encompasses various ways in which services are provided to clients, such as in-person sessions, telehealth, online platforms, or a combination of these approaches. Understanding modality is essential because it can significantly influence the effectiveness and accessibility of the service being provided. For instance, some clients may benefit more from face-to-face interactions, while others may prefer the convenience of online formats.

Recognizing the different delivery formats also informs how services can be tailored to meet diverse client needs and preferences, thereby improving client engagement and outcomes.