Why is ongoing training required for staff in AIRS accredited organizations?

Ongoing training is essential in AIRS accredited organizations to ensure that staff remain knowledgeable about current resources and services. The landscape of information and referral services is continually evolving, with new resources, technologies, and best practices emerging. By participating in ongoing training, staff can stay updated on the latest developments, thus enhancing their ability to provide accurate and relevant information to clients.

Knowledge of current resources is crucial for effective service delivery, as it enables staff to make informed referrals, answer inquiries accurately, and deliver supportive services that meet the diverse needs of the populations they serve. This alignment with contemporary practices not only improves the quality of service but also fosters trust and reliability in the organization.

While familiarity with historical practices, managing budgets, and meeting personal development goals are important facets of staff development, they do not capture the immediate relevance and critical need for current knowledge in providing effective and responsive services, making the focus on ongoing training for current resources and services the primary rationale.